frequently asked questions

Discover answers to our most frequently asked questions in regards to the application process, banking & payments, contracts and privacy.

How quickly can I get approved for finance?

Whilst banks can sometimes take weeks to make a decision, CFI can typically give you an answer within 24-48 hours. 

How much can I borrow?

Loan amounts vary by finance product and based on your specific circumstances. CFI typically lends amounts between $5,000 and $250,000 – but we can often lend more.

How do I apply?
It couldn’t be easier. Just click here to start our online application. It only takes a few minutes and an approval could be just hours away!
What can I fund with CFI Finance?
CFI Finance can provide Business Loans and Asset Finance for just about anything. Whether it’s the purchase of an existing business, new business equipment, or the fitout of your new business, CFI can help! We can also provide working capital to trading businesses with our Business Boost loan. If you’re unsure just give us a call and talk to one of our finance specialists
You say CFI are the 'Franchise Finance Specialists' what does that mean?

At CFI we started out just financing franchises, so we’re very good at it. CFI has relationships with lots of major franchise brands, and our franchise accreditation model can make it easier for existing and prospective franchisees to access funding.

What if I haven't started my business yet?

CFI has helped thousands of Australians to realise their  dreams of business ownership. Regardless of whether you’re looking to start a new business, or buy an existing business, CFI can help.

Do I need a deposit for a business loan?

A deposit may be required for some loans, but not always, it depends on a number of factors including the loan size and the financial product selected. For new businesses it may depend on what money you’ve already invested or plan to invest in setting up your business. A CFI Finance Specialist can give you a better indication of whether or not a deposit may be required based on your specific circumstances.

Can the interest rate of a CFI loan increase?
No. The rate is fixed for the term of the loan, giving you complete certainty around future repayments.*
*Excluding circumstances where a borrower has defaulted on a loan
Is my personal information safe with CFI?

CFI takes privacy very seriously, we can only use your personal information for very specific purposes (generally this means assessing your eligibility for our finance products or managing your products with us). You can view our privacy policy here

Can I get finance to buy a business?

Yes you can. CFI are experts when it comes to funding business acquisitions.

Who maintains my financed equipment?

You’re responsible for maintaining any of your business equipment, regardless of whether you  choose a lease or a loan finance product.

Who do I call if my financed equipment breaks down?

You should contact your supplier or authorised repair agent. Make sure you check whether your equipment is under warranty.

What is a Simple Interest Rate?

Simple Interest is the amount that you pay back over the life of a loan, on top of the amount you’ve borrowed. It’s one of the easiest ways to understand the cost of a loan.

The formula for Simple Interest is: Amount Borrowed x Simple Interest Rate x Length of Loan (in years)

So for a $50,000 loan over 6 months with a simple interest rate of 11%pa, the calculation would be 50,000 x 0.11 x 0.5 = $2,750 interest paid.

To calculate the Annual Simple Interest Rate the calculation is reversed: Total Interest Payable / Loan Amount / Loan Term in Years

So using our example: $2,750 (Interest Payable) / $50,000 (Loan Amount) / 0.5 (Term in Years) = 11%pa Simple Interest Rate

What do I do at the end of my contract term?

Assuming all payments have been made:

If your finance contract is a business loan or chattel mortgage it will simply terminate at the end of your agreed contract term

If your finance contract is a lease then CFI will contact you before the end of the contract term to discuss your end-of-term options.

If you’d like to discuss end-of-term options sooner you can always contact our friendly customer service team on 1300 659 676

How do I get another copy of my finance contract?

Just email [email protected] or call us on 1300 659 676 and we’ll provide you with another copy.

Can I make additional payments on my finance contract?

Yes you can, you can also pay out a contract early. Each finance product differs slightly in when additional payments can be made, and how they’re recognised. So it’s best to talk to one of our team about your particular agreement type to learn more.

What are the fees and charges payable on my contract?

Your finance contract repayments are inclusive of any interest, however there may be fees and charges applicable to services we provide or for things that happen during the term of the finance contract (such as missed payments).

You can find more details here

Does CFI Finance have a Privacy Policy?

Yes we do. You can download a copy of our privacy policy from here

Grow your business

Couldn't find the answer you were looking for? Please call our Customer Service Team on 0800 456 687.